Our Corona measures

what we do for your and our safety

Dear guests! 

From 19 May 2021, we can welcome our guests again - we are very much looking forward to it.

 

From the opening applies again: 

Your own chalet or lodge - probably one of the safest places for a relaxing vacation. A temporary home for your own. A place to be free, feel comfortable and safe. To make sure that this stays that way and that you can feel comfortable in the whole village, we have taken some safety & hygiene measures and ask our guests to follow a few rules of conduct. 

We would like to say THANK YOU already now. Thank you for your trust and your cooperation for a safe stay.

 

Good to know:

  • For us, it is a matter of course that we implement all recommended protective and hygienic measures for safe interaction conscientiously. Of course, we comply with all government regulations and adapt our guidelines accordingly as soon as new measures are announced. We will further strengthen our thorough hygiene measures, e.g. ongoing disinfection of frequented door handles and surfaces.
  • We are part of the "Sichere Gastfreundschaft" initiative. We are sending a clear signal for the adherence to standards in the fight against the Covid-19 virus and to offer guests a safe and carefree vacation experience.
  • All our employees are tested regularly on Covid-19 and are well trained.

     

    Booking & Arrival 

    Until further notice we have adjusted the cancellation conditions to the current situation. Should the Covid-19 pandemic lead to local travel restrictions (entry ban to Austria), you will of course have the possibility to rebook or cancel free of charge. Better safe than sorry!

    Here you can find current information about entering Austria and for your vacation in Austria .

    In general we ask you to arrive healthy. 

     

    Entry Test & Validity

    An FFP2 mask must be worn when entering the alpine lobby for check-in.
    At check-in, a valid negative test result, or a vaccination certificate, or confirmation of having been through an illness must be presented. As things stand, children up to 6 years of age do not need an entry test

    Validity of admission tests:

    Self-test with digital solution: 24h
    Antigen test: 48h
    PCR test: 72h
    Recovered persons: 6 months until after illness
    Vaccinated persons: 1 year from 22 days after first vaccination


    In order to offer guests of the Turracher Höhe the possibility to be tested on Covid-19, a Corona test station has been set up in the fire brigade house - Turracher Höhe. More information on registration, costs and dates can be found here

     

    Check-in

    • Please pay attention to the distance rule of 2 meters and wear a FFP2 mask.
    • In order to avoid long waiting times at check-in, we kindly ask you to announce your arrival time in advance
    • We try to keep the check-in times short. 

     

    In the huts

    • The cabins are of course cleaned and disinfected properly. This also applies to our saunas, whirlpools and hot pots.
    • Our cabins are self-catering huts. Please remember to bring your own soap and everything you need for a safe stay. If someone should have forgotten to bring their own soap, we offer soaps in our Almshop.
    • Because of the precautions we are not allowed to have open salt, pepper etc. in the huts. Please bring your own.

     

    In the Marktlhütte

    • The usual regulations for the gastronomy apply. 
    • Guests must show a valid negative test result, a vaccination certificate or confirmation of having been exposed to COVID 19.
    • FFP2 masks are compulsory, unless you are sitting at your table
    • In the indoor area a maximum of 4 adults (plus underage children) per group of visitors is permitted, in the outdoor area a maximum of 10 adults.
    • Closing time 10 p.m.
    • 2 metres minimum distance
    • Contactless payment if possible.  

     

    You can also enjoy the delicious food of the MarktlHütte in your own hut.

    Delivery service: Due to the current situation, we have expanded our service and offer a pick-up service as well as a delivery service directly to your hut door. From 30 € we deliver food & drinks free of charge, otherwise we charge a delivery fee of 3 €.

    Gustobox: You can also order all the dishes for cooking by yourself. You will receive the necessary ingredients in a box and can easily prepare the dish by yourself. Please order in advance.

    BBQ packages: You can order barbecue packages from the MarktlHütte in summer. Marinated meat, sausages, vegetables, sauces - of course homemade.

     

    Almbutler / Pistenbutler Program


    The Almbutler and Pistenbutler program takes place in compliance with the official regulations, the minimum distance and the maximum number of persons allowed. 

     

    Check-out

    If possible, we ask you to pay without cash.

     

    What we should generally keep in mind :-):

    • Please keep a minimum distance of 2 meters to strangers
    • We kindly ask you to wear a mask (FFP2) in the reception area and in the Marktlhütte.
    • Don't shake hands - we welcome you with a nice smile 
    • Avoid touching your face with uncleaned hands
    • Wash your hands several times a day
    • Sneeze or cough in the crook of your arm or in a handkerchief
    • Please follow the instructions of our staff. They have been well trained. 

     

    If you have any questions about the measures, please contact us. We are happy to help you! For a more detailed description of the measures we recommend to have a look at www.sichere-gastfreundschaft.at

    See you soon on da MarktlAlm!

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